We bring the results of surveys carried out by "experts" for more than 38 years old, we examine the success stories in the Commercial and Legal world. We conclude that all professionals are users of highly significant administrative similarities. We make some recommendations of winning attitudes, to guarantee your success, we study the culture of our professionals and the aspects of our clients.
Our recommendations were created for companies in Brazil, it differs from other countries by its unique culture and conduct. Our knowledge is based on applied, tested and examined experiences in different segments in Brazil and abroad.
THE ESSENCE IS TO SATISFY
THE CONSUMER
- The customer must have their expectations and needs met, as their satisfaction is essential.
Of course, what is in question are exceptional programs, as they work and demonstrate high efficiency in much of the world. However, Brazil, throughout its experience, has adapted some procedures and techniques, considering its cultural differences in relation to the countries in question.
Janus Brasil Ltda, together with Janus Investments Of Florida Corporation, has as main objective to advise companies bringing immediate solutions: administrative, commercial and managerial in all areas of the company. Throughout his work, he has been differentiating himself with regard to the Legal and Commercial sectors, with courses for law students, graduated lawyers, judges and prosecutors, preparing legal professionals for the Jury Court, as well as in the hospitality area. quality in reception, and the entire sales area, as in quality of service, providing Total Quality in all your work.
Nobody doubts that to compete and stay in the market, any company needs increasingly satisfied customers. This is the company's strategy to provide effective means to teams that work directly with the customer. That is, in what we can call supply and demand.
We consider it essential that, through our advice, every client has increased profitability, with quality and market acceptance. We trust this strategy to achieve the expected results.
Courses and Training
Among the wide range of courses and training, we can highlight those with the greatest demand and market success, such as:
Trainings:
- Training in communication and persuasion in customer service.
- Service Training for Telemarketing professionals.
- Communication and Verbal Expression training.
- Training for HR, and Managers: in recruitment, selection, meetings.
- Communication Training for Telemarketing, (active, receptive and after-sales).
- Training in argumentative techniques with high power of persuasion.
- Management training for Telemarketing operators, (active, Receptive and After-Sales)
- Leadership and leadership training.
- Communication and Verbal Expression training.
- Management, Business & Corporate Models
- Family Business Development & Succession
- People Management & Development
- Development of Facilitating Leaderships
- Management & Team Development
- Change & Conflict Management
- Organic Process Management
- Facilitation of processes related to inheritance, property division and donations.
Courses:
- Psychology applied to Customers.
- Psychology Applied to Professional Behavior. The employee as "customer"
- Neurolinguistic programming; aimed at the Telemarketing Professional.
- (Wear the company shirt.)
- Personal marketing.
- Study of customer attitudes. (facial and body expression).
- Briefing development breaking administrative paradigms.
- How to acquire credibility, a primordial tool.
- Identification of customer needs.
- Events Professional.
Special Courses
MBA in Luxury Market Management
The course
This course aims to understand how the luxury market in Brazil works, a market that is generating R$ 20 billion per year; that's why this market is being so attractive, attracting a considerable number of international luxury brands to Brazil; understand the shifts taking place from traditional to contemporary luxury; what drives a consumer to buy luxury goods or services; understand luxury as a professional activity, generate networking among course participants.
Target Audience
Entrepreneurs, Directors, Managers and Professionals who work in Luxury and Premium Brands; Jewelry, Watch, Marketing, Design, Fashion, Administration, Economics, Journalism professionals and all professionals or students who want to understand the techniques of luxury management.
Subjects
Luxury Market in Brazil: Trends and Opportunities
The Origin of Luxury and its Evolution: Concepts and Paradox
The Luxury Consumer Profile
The Premium Market
How to Build a Luxury Brand
Creativity in Luxury
Fashion history
The Universe of Jewels
Digital Marketing Management Applied to the Luxury Market
Luxury Brand Management
The Behavior of the New Rich
The Importance of Personal Image in Luxury
Sustainability in Luxury
Excellence in Service
Luxury Business Entrepreneurship and Innovation
Trademarks, Patents and Forgery
Communication in Luxury Brands
Emotional Intelligence and Happiness in Luxury
Perception of Luxury
Luxury Events
World economy
Uptake and Training in the Luxury segment
wealth management
Financial management
art and luxury
How to be successful in the next 5 years in the Luxury and Premium Segment
Networking in the Luxury segment
How to Enter the Luxury Market, Whether as an Employee or an Entrepreneur
Consumption in the Hyper-Modern Society
Technical Visit to Luxury Brands
Business Vision
Credit Hours: 370h/a
Main customers
Janus Customers in the Commercial area, including:
Abril SA Cultural Industrial.
Adidas Brazil
São Paulo State Agency
Amil - Medical Assistance
Amsted- Maxion Foundry Rail Equipment S/A
Association of Nelore Breeders of Brazil.
Asea Brown Boveri.
Atka
Avelã Criações Têxteis Ltda.
Bank CCF Brasil AS.
Real bank.
Baq do Brasil Ltda.
Brasfilter - "EUROPE" water purifier.
Bayer.
CEL Ind. and Com. de Plásticos Ltda.
Bavarian Brewery.
Brahma Brewery Company.
Cornet Tools Ltd.
DM Associates Ltd.
DM Com. e Empreendimentos Ltda.
Dupont of Brazil.
Editora Abril Ltda.
Excel Bank
FIAT do Brasil.
Roberto Marinho Foundation.
Gallery.
Gillete of Brazil.
Brascan Group (Real Estate Developments)
Mauricio de Souza Group
Heublein from Brazil.
Honda Motor do Brasil
War Material Industry of Brazil - (IMBEL)
Gazeta Mercantil Newspaper (Div. Technical Magazines).
Johnson & Johnson
Kaiser/Kaiser Bock launch (São Paulo, Rio de Janeiro, Belo Horizonte, Porto Alegre and Curitiba).
Mitsubishi Motors do Brasil.
MC International (Hospitality).
Phillip Morris.
Rede Globo (Rio de Janeiro branch).
Bandeirantes TV Network (Div.Nacional).
Metropolitan Radio Network (Expansion of the National Div. by Satellite).
TV Record Network (Planning and Marketing).
Renault do Brasil Automóveis SA.
Sabó Automotive System Ltd.
SIGN Distribuidora de VeÃculos Ltda. (FIAT Dealership)
Semp Toshiba (Launch of Products and Sales).
Stillo Metalúrgica Ltda.
Sulamérica Unibanco Seguradora (Sales Marketing).
Spal Brazilian Beverage Industry.
Suzuki Motor.
Term the Extrusa Ltda.
Minas Gerais Steel Mills - Usiminas
Weg Electrical Equipment S/A
Voith.
Vulcabrás SA Ind. e Comércio.
Yamaha motor from Brazil